Global Business Librarian/Senior Researcher, LHH
Lee Hecht Harrison (LHH) seeks an experienced business reference librarian/researcher to join our team. LHH’s Business Information Center (BIC), our best-in-class library, serves the research needs of hundreds of executives a year on a broad range of topics, providing our clients with actionable information and critical insights. A point of competitive distinction for LHH, the BIC provides executives from a wide range of industries & functions with the business information they need to set strategy, make decisions, and take action at key career moments.
The BIC staff has the privilege of being members of the LHH global delivery team, acting as trusted partners to our LHH Advisors and the senior executive clients with whom they work around the world.
We play a critical role in supporting LHH’s delivery of outstanding results for our clients and customers. We enjoy the use of a world-class business reference collection and pride ourselves in our highly consultative business reference process. We are known for our outstanding customer service, creativity, discretion, and the excellent results we produce for our clients.
We also love what we do – and have fun doing it.
Reports to the SVP, Business Information Services.
North America: this role is 100% virtual and serves a global client base.
What you’ll do
Facilitate research strategy discussions with a wide range of senior executives to understand their objectives and co-create a research strategy that will produce the information they require to move forward.
Conduct business research for senior executives in a wide range of disciplines and industries. Research, analyze and synthesize information into accurate answers or actionable information for those executives. Curate corporate, industry/market, people information to support executive client decision-making and career strategy.
Assist users in utilizing online business reference tools.
Measure, adjust, and create new ways to serve our clients to improve continuously the quality, value, and outcomes associated with the BIC’s research offerings.
Promote LHH’s business information services to our staff, our customers, and our clients.
Identify information and service needs, evaluate potential new resources, and assess existing holdings so that our collection remains best-in-class and enables us to respond to changing market conditions and the constantly evolving business information needs of our constituents.
Here’s what you’ll need to succeed
Communicate clearly and with polish
Be self-motivated, self-directed, resourceful, creative, and highly organized, with consistent strong attention to detail
Enjoy autonomy and excel through ambiguity
Be flexible, composed, mature, professional, and able to prioritize and handle many urgent tasks and requests simultaneously with a high level of competence and accuracy, under tight deadlines and through stressful circumstances
Attend to detail and be highly organized
Exhibit strong critical thinking and creative problem-solving skills
Forge relationships with management at all levels, colleagues, and a highly diverse, global clientele, interacting credibly, comfortably, and diplomatically at all times
Be consultative & confident recommending alternate avenues of inquiry to senior executives
Be curious & seek to understand LHH’s business and the context in which the BIC’s customers are operating
Proactively seek professional development opportunities to maintain up-to-date business research skills
Adapt and quickly adopt new tools, technologies, and workflows as required
Be relentlessly committed to excellence, delivering consistently high-quality information services, and exceeding client expectations
Find joy in making a positive impact on the future of every person we work with at their key career moments
Enjoy collaborating with other librarians/researchers
Love doing business research
Required skills | experience:
Master’s in library science from an ALA-accredited program or comparable degree.
Business research & database skills; mastery of Factiva, Nexis, Pitchbook, S&P, D&B and/or equivalent business reference toolsets required.
Minimum 5-7+ years of client-facing business reference/research experience in a corporate library or other business setting.
Experience in a professional service, career mobility, HR, talent development, and/or human capital setting preferred.
Experience advising and serving the information needs of leaders at all levels of the organization – including c-suite – across a range of industries and functions.
Competitive intelligence, KM experience a plus.
Experience selling research/business information services (internally or externally) a plus.
What we offer
Unique opportunity to work from the comfort of your own home while working with LHH colleagues and clients with varying backgrounds and industries.
Base salary: $85,000-$95,000 plus bonus opportunity*
*Placement within this range is determined based on geographic location, experience, and other compensatory factors.
The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.
LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.
A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.
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