Retention Intern

As a Retention Intern you will help provide support across our core owned (i.e. email, text) and paid (i.e. paid social, print) channels. This person would work primarily on our thriving CRM program and support our growing paid social and print programs. You will gain an understanding of the role of our retention channel mix at Boll & Branch and will gain exposure to the workflow for creating, deploying, and analyzing owned and paid channel content. You will report to the Director, Retention.

Specific Responsibilities:

Prepare industry and competitive research for email and paid social (how are brands showing up in these channels with a particular focus on sales and new product launches)
Pitch new ideas for the owned (email, text) and paid (social, print) content based on competitive research
Assist Senior Retention Associate with organizing and categorizing historical CRM content
Partner with the Retention team on audience segmentation testing across owned (CRM) channels — what segments are the most efficient and how can we scale them?
Learn about the overall mission of the company and its products and understand the brand, customer, and department goals
Collaborate with team members on varied projects to gain real-world experience and help to research, propose ideas and find solutions
Requirements:

Interest in digital media and performance marketing
Deep curiosity and a passion to learn
A positive attitude, especially when met with unexpected challenges.
Excellent verbal and written communication skills.
Strong interpersonal and organizational skills.
Familiarity with Google Suite.
Part-Time availability up to 20 hours per week (Tuesday/Wednesday).
Accepting applications from rising Sophomores, Juniors, and Seniors in an undergraduate program.
The primary location for this role is Summit, NJ. We believe our business and our culture are strongest when we work together in person. We also know that it’s helpful to have the flexibility to work remotely. Currently, we are operating under a hybrid model whereby all teams work in an office two days per week (Tuesdays/Wednesdays). Interns are required to be in the office on these days and will be paid an hourly wage as a part-time seasonal employees.

The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation.

About Boll & Branch:

At Boll & Branch, we don’t make bedding like everyone else. We make it better.

In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:

Cultivators of the Highest Quality Threads
Pioneers in 100% Organic Cotton
Free from Toxins at Every Step
100% Traceable from Farm to Finish
Committed to Fair and Ethical Treatment for All
Boll & Branch has over 150 employees, and we are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct-to-consumer online model, we also have three retail stores around the country as well as partnerships with Bloomingdale’s and Nordstrom.

Boll & Branch LLC is an equal-opportunity employer.